Paychex reviews

3.1

49% would recommend to a friend

(3,880 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Oct 19, 2015

Upper mgmt no longer understands core business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with Work life balance Managers care about employees

Cons

Upper mgmt has no experience "carrying the bag", "ivory tower syndrome" is apparent as a result of this

2.0
Oct 19, 2015

Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefit package, tuition reimbursement

Cons

Poor management, stress, low pay.

3.0
Oct 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Experienced workers can work from home.

Cons

The pay is poor. Some workers have second jobs, which means they're not able to fully contribute and you end up taking the group's extra work.

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Paychex Response
10y
Thank you for providing a review. We are sorry to hear you don't recommend us as an employer but we appreciate your honesty. We strive to provide the best possible total benefits package to our employees and we will definitely take your feedback into consideration.
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Glassdoor has 6,172 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.