Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
avatar

John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Oct 15, 2015

Awful

Recommend
CEO approval
Business Outlook

Pros

Training is the best in the industry when you have time to train!

Cons

They don't care about the employees only the shareholders. As a Tier 3 specialist I handle way more clients then promise. The turnover is ridiculous. When interviewing at other companies they think I am joking when I say I handle around 260 clients!!!!

4.0
Oct 14, 2015

salary

Recommend
CEO approval
Business Outlook

Pros

strong company to work for. Most employees keep it professional and fun to work with

Cons

management often spend more time trying to enforce pity work habits, instead of appreciating the staff they have.

3.0
Oct 12, 2015

QA Test Engineer II

Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Strong company with great job security (no layoffs, if they need to eliminate positions they reassign people to different groups). Managers work to maintain a really good work/life balance.

Cons

Difficult to progress in the company. Pay is well below the market average, especially considering the level of candidates that are being sought after. Due to this, there is high turnover which makes work within project teams stressful (same work for fewer people). There isn't enough emphasis put on expanding pertinent job skills. Upper management has a very outdated approach to SW development. Rather than invest in the company/employees ability to enhance and overhaul products, Paychex goes out and purchases companies and products and then just maintains those. They don't create their own applications... or even make major upgrades and enhancements to what they have.

Viewing 3286 - 3288 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.