Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,170 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (429) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (85) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 657 reviews)); "Very supportive and great training." ((in 383 reviews)); "culture is great and consistent" ((in 349 reviews)); "Remote working was nice and provided good work/life balance." ((in 273 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 257 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 355 reviews)); "poor management and clique type teams" ((in 244 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 154 reviews)); "Low salary and most of the time you are just sitting around" ((in 112 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Atlanta , Boston , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)

John Gibson

48% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,878 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

5.0

Aug 29, 2015

Paychex in Albuquerque, NM

Junior payroll specialist

Recommend

CEO approval

Business Outlook

Pros

The nice bunch of people I work with at the Albuquerque Service Center (ASC) is the best thing about my job as a payroll specialist. There is a lot of information to keep track of while helping clients with their payroll, and coworkers and supervisors are always willing to help out with finding the necessary info. One of the really great things about working at the ASC is the branch manager, Rich Willis. When we have really busy days, he treats us to ice cream and other snacks to help our morale, as well as authorizing overtime if we need it (to catch up with client projects and even with our internal continuing education for career advancement). It is obvious that he cares about us as employees and as people (empathy is rare in managers in most companies). I feel very fortunate to work for Rich!

Cons

The pay could be a little higher, but our manager is working on this!

5.0

Aug 28, 2015

HCM Consultant

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Excellent opportunity. Love the environment and culture. Great training and benefits.

Cons

Many changes in operations makes customer service issues difficult. Many excuses from operations.

Paychex Response

10y

Thank you for writing this review. We love getting feedback from our employees. As you know, providing great training and benefits is a huge focus for us. Our culture is driven by our employees and we have such a great environment because of people like you. Turnover is definitely an area of focus for us. If you have any thoughts on how we can improve in this area let us know. Your feedback can be sent to Jody Stolt, Director of National Talent Acquisition at jstolt@paychex.com. Thank you for the contributions you make to the company, we appreciate the effort!

4.0

Aug 27, 2015

Sales Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment, unlimited potential for income, fast paced environment, good benefits, health insurance, 401K, stock purchase plan, vacation, tuition assistance

Cons

management can be improved, sometimes policies can be restricting, dress code can be a bit too strict, not a huge allowance for cars &^ phone

Viewing 3316 - 3318 of 3,878 Reviews

Jobs at Paychex

Vice President of Ticketing

Client Service Representative

Client HR Business Partner I - West

Head of Government Relations

Paychex

Paychex reviews

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Paychex in Albuquerque, NM

HCM Consultant

Sales Representative

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