Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,170 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (429) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (85) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 660 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 386 reviews)); "culture is great and consistent" ((in 340 reviews)); "Remote working was nice and provided good work/life balance." ((in 274 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 273 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 356 reviews)); "The management was poor and not skilled in personal management." ((in 239 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Senior leadership especially zone managers Lacks the experience to think beyond today and lead and navigate the sales force through adversity" ((in 90 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Atlanta , Boston , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)

John Gibson

48% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,878 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

3.0

Aug 18, 2015

Senior Sales Consultant

Senior sales consultant

Recommend

CEO approval

Business Outlook

Pros

Good management, training is thorough although could use more support from direct management.

Cons

There is not much room for advancement.

5.0

Aug 18, 2015

HRS Sales

Hrs sales representative

Recommend

CEO approval

Business Outlook

Pros

Great job with flexibility and a fun work environment. Great partnerships and training given to every employee. Great benefits as well

Cons

Not competitive enough with salary. Should have reps be licensed with series 7 or 63. More training on cold calling needed.

4.0

Aug 17, 2015

CORE Payroll Rep

Core payroll sales consultant

Recommend

CEO approval

Business Outlook

Pros

Paychex had a great on boarding experience. The team was very accommodating. The training was intense and helpful. The benefits were outstanding. The base pay was decent, but the commission and bonus opportunities really allow those that work hard to make a lot of money. The nontaxable expense account was nice as well. Ability to move to different offices. Overall, I would work for this company again if the opportunity aligned with my needs in the future.

Cons

Corporate world. Their #1 selling point is service, yet a current client was paying way too much for an old package and wanted a new service included in a cheaper package. Corporate wouldn't approve of change to newer cheaper package for client because they wouldn't make as much money off client. The company is very selfish/greedy. Decisions were made all across the board, and half of them didn't align with each other. For example, zone manager would say one thing, dsm would say another. Not a lot of room for advancement unless you are with company at least 5 years. Youngest DSM in entire company is 36. Some areas are covered (ineffectively) by virtual sales. Need boots on the ground...maybe a traveling rep for those areas to provide face to face service to new clients in remote areas.

Paychex Response

10y

I'm glad that there were many things you enjoyed about working here and I also appreciate the honesty regarding the things you didn't enjoy.We strive to give all employees the best experience possible and your feedback gives us some things to think about. We definitely want to make sure we are sending a single clear message. Thanks you for taking the time to review your experience at Paychex.

Viewing 3325 - 3327 of 3,878 Reviews

Jobs at Paychex

Sr Sales Executive- Enterprise

Sr Learning Instructor

Project Manager II - Marketing

Mid-Market Sales Consultant

Client Service Representative

Paychex

Paychex reviews

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CORE Payroll Rep

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