Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,170 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (429) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (85) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 660 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 386 reviews)); "culture is great and consistent" ((in 340 reviews)); "Remote working was nice and provided good work/life balance." ((in 274 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 273 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 356 reviews)); "The management was poor and not skilled in personal management." ((in 239 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Senior leadership especially zone managers Lacks the experience to think beyond today and lead and navigate the sales force through adversity" ((in 90 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Atlanta , Boston , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)

John Gibson

48% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

5.0

Aug 19, 2015

Core Sales Representative

Senior sales consultant

Recommend

CEO approval

Business Outlook

Pros

Fantastic training. Great benefits. Competitive pay. Objectives and pattern for success is clearly designed and communicated and duplicate able.

Cons

If you are not disciplined and driven it will be difficult to be successful.

Paychex Response

10y

Thank you for taking the time to provide a review. We're glad that you think so highly of the company. The advice you provided is great! Thanks again for your feedback and best of luck in your career.

1.0

Aug 19, 2015

Payroll Specialist

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, 401k match but you have to wait a year. 401k also isn't match dollar for dollar but half of what you put in up to a certain percentage.

Cons

Overworked and underpaid. A payroll specialist is the go to for everything in this company, you would expect some appreciation! Paychex is a great concept but unrealistic for specialist when you are carrying over 300 client base. Management sets unrealistic expectations to the clients as well as the sales reps who over sell on products/services they are unfamiliar with, and payroll specialist get the brunt of all the unhappy clients. Especially with the vague surveys, I will also say one of the happiest days of my life was leaving the stress of Paychex behind and moving on to a better company!

4.0

Aug 19, 2015

85% positive.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ethical stable company. Seems to be on the right track product and tech wise. Great benefits.

Cons

Pay is low. Can be very stressful. Some micro management and lack of flexibility. Work life balance can improve. Some areas embrace work from home while others are against it. A lot of change. Sometimes it seems like they are making it up as they go along. Need to improve execution and communication of strategy and changes.

Paychex Response

10y

We appreciate your review. It's good to see that you think highly of the company but we definitely want to get you to feel 100% positive about your experience. We are focused on providing great work life balance for our employees from flexible work schedules to work from home opportunities. If you require a flexible work option, we suggest that you speak to your manager or HR to determine exactly what options are available to you. Thank you for your thoughts on pay and project plans. We are always looking to improve in these areas and we appreciate your feedback. We would like to hear more of your feedback. You can email your feedback to Jody Stolt Director of National Talent Acquisition at jstolt@paychex.com. Thank you for the contributions you make to the company every day.

Viewing 3322 - 3324 of 3,878 Reviews

Jobs at Paychex

Client Service Representative

Vice President of Ticketing

Computer Print Operator

Paychex

Paychex reviews

Company ratings over time

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Reviews by job title

Core Sales Representative

Payroll Specialist

85% positive.

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