Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,170 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 48% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (429) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (85) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 663 reviews)); "Training is great and constant better than other places." ((in 382 reviews)); "culture is great and consistent" ((in 337 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 272 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 262 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 374 reviews)); "Poor Management and pay for what you do" ((in 236 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 89 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Atlanta , Boston , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)

John Gibson

49% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,878 reviews)

Ratings by demographic groups

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Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

4.0

Jul 21, 2015

Payroll Specialist

Client service supervisor

Recommend

CEO approval

Business Outlook

Pros

The training program is the best

Cons

Some managers are uneducated in management

Paychex Response

10y

We appreciate your honest feedback. We take pride in providing great training and all new supervisors/managers go though leadership training. Thank you for taking the time to provide this review. We wish you luck in your future career endeavors.

4.0

Jul 20, 2015

A great place if you're looking for training and structure

Sales representative

Recommend

CEO approval

Business Outlook

Pros

99% of the people here are incredible! It's a total family oriented environment within the teams and branches. Excellent training!

Cons

Salaries aren't competitive so there's high turnover.

Paychex Response

10y

Thank you for the kind words regarding the family environment. We strive to make work feel like more than just work. We also appreciate your salary feedback. Providing great salaries and benefits is important to us. Your feedback has been shared with our HR team. We wish you continued success in your career.

2.0

Jul 18, 2015

Payroll specialist

Senior payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Strictly benefits! Good medical & dental insurance. Also, 401k plan & stock purchase plan.

Cons

Typical corporate environment. The office I worked in was so poorly managed it was ridiculous. Nothing but favoritism going on. Half the office actually worked while the other half jerked around. So, if you are a hard working individual don't even waste your time here! You will wind up doing twice the amount of work to cover for all the slackers. Very poor morale in the office as well thanks to the poor management team.

Viewing 3346 - 3348 of 3,878 Reviews

Jobs at Paychex

Vice President of Ticketing

Client Service Representative

Inside Sales Representative - Mid-Market Outbound

Client HR Business Partner I - West

Paychex

Paychex reviews

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Payroll Specialist

A great place if you're looking for training and structure

Payroll specialist

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