Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 14, 2015

HR Solutions Sales Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good income opportunity. Also, they provide fantastic sales training. A skill set that can be carried forward to any position. You'll meet a lot of businesses.

Cons

It's hunter sales. One and done. No relationship building. I had difficulties in my region with the product that was sold - the service behind it wasn't up to par, and the management support wasn't there so well.

5.0
Jul 14, 2015
Recommend
CEO approval
Business Outlook

Pros

-Top-notch Training -Compensation Incentives -Opportunities for Growth -Networking -Sales Experience -Independence -Work-life Balance -Stable Hours -Ethics -Customer Service -Technology -Diverse Product Catalogue to Sell From

Cons

-Steep Learning Curve -High Quotas -High Turnover -Inconsistencies from Office-to-Office -Ever-increasing Competition -Highest Price-point in the Market; Requires Strong Value-based selling skills

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Paychex Response
10y
Thank you for providing this insightful review. We are constantly tweaking and improving our training and development program to attract and retain employees. The advice you provided is great and will be passed along to the training team. However I suggest that you also share these great ideas with your DSM.
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Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.