Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Disappointing because while pay is low- this was once a good company

Cons

Horrendous leadership. A strategy of pushing out high performers to reset the demographic with low paid inexperienced employees and sales reps sitting in cubicles all day - not ideal for success.

2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At Paychex, you deepen knowledge in payroll, HR, and benefits—this lines up perfectly with the implementation/benefits roles you’ve been targeting. It makes you more marketable for companies like Paylocity or ADP.

Cons

High client volume = burnout risk This is a big one for you as a homebody + new mom: Constant calls, emails, escalations Difficult clients (which you can handle—but daily is different) It can drain your energy fast.

2.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Health insurance, Great job for new grad to cut teeth into sales and get some training . W2 job

Cons

Work life balance, expected to do admin activity on your time. OTE is not accurately represented and only the minority of people reach the number. Low car allowance compared to other companies No set PTO High churn rate

Viewing 334 - 336 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.