Paychex reviews

3.1

48% would recommend to a friend

(3,885 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,885 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Sep 10, 2016
Recommend
CEO approval
Business Outlook

Pros

This job is fine and all but they expect a lot of output for a low salary. However, the benefits are great and you get 5 floating holidays, sick time and PTO accrual. There is a lot of opportunity for lateral movement. You can post for other positions within the company after completing one year in your current position.

Cons

I wouldn't recommend working here if your long term goal is to work your way up to a high ranking position. Promotions typically aren't based on how hard you work, but who you know. So, there is a good chance that you may consistently go above and beyond for years with little to no reward. Annual raises are typically 3% of what you are making but it is up to the supervisor. They can do 4 or maybe 5% if they think you're great or they can choose not to give you a raise at all. That's why most employee's usually wind up receiving a 3% annual raise. I began with an entry level position (call center) making $13.13 and hour and when I left 5 years later, I was a senior specialist and was making $17.75 an hour.

2.0
Sep 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Paychex does reimburse their employees for qualified travel expenses relatively quickly. You are typically reimbursed within about 3 days. Mileage reimbursement is given if you travel outside of 40 miles from your designated territory.

Cons

Paychex does require employees traveling to their annual sales conference or for requires training and group meetings to have roommates. If you have a medical condition and need to have your own room, then you are required to pay for the additional cost of getting your own room. Not only does this affect the person with a medical condition, but also the person who could be stuck rooming with a person with one of those sleep apnea machines..

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Paychex Response
9y
Thank you for taking the time to write your review. Sorry to hear about this experience. Have you talked to your senior manager or HR Business Partner about this issue? If you are not comfortable doing this you can reach out to Jody Stolt, Director National Talent Acquisition, at jstolt@paychex.com.
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Glassdoor has 6,177 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.