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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      49% would recommend to a friend

      (3,875 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      2.0
      May 6, 2015

      Lots of training in overall sales skills not much support on learning the product

      Outside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, 401k and match, some expenses, tons of flexibility. Great place to start up your sales experience most managers try to keep you happy in the beginning.

      Cons

      Not much training in the product. Poor ability to demonstrate the product and show prospects what they are buying. Many service issues and an underpaid overworked back office. Only compensated on the front end of a sale, no residuals and no incentive to keep clients. You almost benefit more to sign someone up for the service for 3 months and then have them cancel so you can get credit to sign them back up.

      1.0
      May 6, 2015

      Payroll Specialist

      Payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They hire really great people. My coworkers and direct supervisor were wonderful and the clients could be fun if you got lucky.

      Cons

      Just about everything else. In the time I was there we had approximately 15 people come and go. The turnover was insane because the workloads were completely unreasonable. Whenever a person would leave, they would no be replaced and their work would just be distributed to the other specialists. I personally knew of four people who just called out "sick" for a week and never came back because they were so stressed and overworked.

      3.0
      May 5, 2015

      Client services representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, they do the little things to motivate employees, good work-life balance.Work from home

      Cons

      Pays less than most companies for similar work. Use to be known for no layoffs but that has now changed. Moving jobs to service centers in area where pay rate is less.

      Viewing 3391 - 3393 of 3,875 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.