Paychex reviews

3.1

49% would recommend to a friend

(3,875 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
May 10, 2015
Recommend
CEO approval
Business Outlook

Pros

There were many opportunities for additional trainings to attend. Division and company had growth.

Cons

Besides low pay, each division was run differently, so much so that it felt like each was its own mini-company. There was no cohesiveness between divisions that were similar in terms of function. Job titles and compensation of positions that did more or same job function in one division were lesser than very comparable positions in other divisions. Also, managers had too much power to reject employees from advancing to other divisions. People were constantly asked to perform higher ranking duties without compensation. It only ceased in my department after a warning from HR.

2.0
May 10, 2015
Recommend
CEO approval
Business Outlook

Pros

You learn the benefits of the business, as well as learning about your own benefits as a person. The company is well managed and has a family type feel.

Cons

The clientele is very tough to deal with and has taken a physical toll on my health due to the stress that is put on client service advisors. We are the lowest of the low on the totem pole, and it's made clear, yet we are the face of the company.

Viewing 3388 - 3390 of 3,875 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.