Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Option for full remote. Nice co workers.

Cons

Leadership lies to you in your interview about the OTE of the job. Expect to make slightly more than your base salary. Successful reps are getting tee’d up deals and doing a completely different job than everyone else. If you’re really lucky you’ll be one of those reps. If not, you will be looking for another job as soon as possible. Don’t take my word for it. Just see the slew of negative experiences about this company and the business outlook from other sales reps and other departments. More than half of people rate it poorly for a reason. I have seen entire teams turnover, including leadership.

2.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work option Certain teams are great

Cons

Change management is poor Pay is extremely low for the expectations In recent months leadership has been gaslighting employees rather than taking responsibility Claim they are "flexible" but expect you to be chained to your desk during working hours Burnout No career growth unless you live in NY

Viewing 340 - 342 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.