Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jan 20, 2026

Least favorite employer

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO but depending on your boss they can try to make their own rules with that

Cons

Job description keeps changing making it hard to build client relationships and succeed

3.0
Jan 12, 2026

It started good

Recommend
CEO approval
Business Outlook

Pros

Culture Benefits Employee Recognition Job Security

Cons

They hire in other countries to replace positions that Americans should have.

Viewing 343 - 345 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.