Paychex reviews

3.1

49% would recommend to a friend

(3,875 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Paychex spends a lot of time and money investing in new reps and their knowledge of products.

Cons

Paychex does not offer a lot of room to grow professionally if you are not willing to move.

2.0
Mar 16, 2015

S125 FSA CSA

Recommend
CEO approval
Business Outlook

Pros

Friendly environment, managers are not looking over your shoulder

Cons

Hours are 11-8 right off the bat, takes years to get to a normal 9-5/8-5. Mangers will never speak with angry customers, make you figure it out on your own even if customers says they want to speak with a manager over and over again, Fax system never works leads to a ton of lost faxes which really frustrate customers

Viewing 3421 - 3423 of 3,875 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.