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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      49% would recommend to a friend

      (3,878 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Jul 8, 2015

      Payroll, people and more

      Human resources solutions senior payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the people I work with and the opportunity to share thoughts and ideas. Clients are pretty awesome. Greatly appreciate the opportunity to advance quickly. Like the all in one ability of payroll and HR. Great benefits and perks.

      Cons

      Lots of changes over a short time, leaving area of concern.

      5.0
      Jul 7, 2015

      Great Company

      Small business sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Great training (Much more than competitors) Opportunity for growth Opportunity to make great living Satisfaction of knowing that your product is needed and is helping people Management/Company does everything possible to help you succeed

      Cons

      Not many cons that I can think of. Great company overall. Maybe the base salary could be a little better. But that is made up in commissions.

      2.0
      Jul 3, 2015

      Executives need to invest in the front line

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, growing company , financially stable , opportunities for growth, hire from within

      Cons

      Underpaid for the amount of workload. Workload continues to grow and although additional tools are provided and depts consolidated Ina an effort to create more productivity upper management has no idea that it is creating more work for the front line. Year after year the engagement surveys show that there is too much work and not enough pay and yet nothing is done. Excellent customer service is expected yet the workload is too great to be able to provide the level of service the employees desperately want to. Turnover is high due to all of this. Upper management/ executive team is completely unaware of the reality in the field. At least I hope that is the case and not that they are aware but choose to do nothing to make it better.

      Viewing 3487 - 3489 of 3,878 Reviews
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      Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.