Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Aug 8, 2014
Recommend
CEO approval
Business Outlook

Pros

They are obsessed with your training, and over work you, so when you go to other places, the work seems light. They pay for things like flu shots, so that's nice.

Cons

Promotions in mid-level branches don't exist unless someone gets fired or quits. They are obsessed with Office Morale yet rarely do anything to actually fix it. Their Corporate office is a joke. They make decisions without consulting those who are affected by them. Spend more money on Sales than they do Operations. Don't even use their OWN payroll system to process employee's pay. The Pay is not worth the work you have to do. Expect you to do the work of multiple people with little pay.

3.0
Aug 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, lots of knowledge in the office. Everything to know about payroll and hr, this group has the information you are looking for.

Cons

Those same great people with knowledge are very dated in their approach to customers. Do not embrace technology in the technology hub of the world.

4.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Family Atmosphere and feel. Work life balance was better than most

Cons

None that I found. Company is on its way up

Viewing 3511 - 3513 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.