Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 24, 2014

Stable but they've tightened the noose on earnings potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- They try and promote a positive atmosphere - Benefits above average - Feel secure in my job - Micromanaging is kept to a minimum

Cons

- Pay is not commensurate with experience. The last couple years the pay within my particular department has taken a plunge. Last years W2 was over 3,000 less than 3 years ago despite the fact I performed better overall. It's a bit disheartening to see family and friends salaries increase each year with their jobs while mine was chopped down and now remains relatively stagnant. The problem is compounded by the fact that Paychex continually reports record earnings and growth. It seems to me that unless you're in outside sales or senior management, they will only let you earn so much. I had considered switching to different departments but the positions that looked appealing came with rate decreases that were too much to absorb. At this point I feel kind of "stuck" which isn't a great feeling. I only hope in the time they'll review the slashes they've made in my area and reconsider some of the cuts. There was a time I thought I could retire from the department I'm in but now I don't think that's possible.

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Glassdoor has 6,166 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.