Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
May 30, 2025

Channel Sales

Recommend
CEO approval
Business Outlook

Pros

Flexible work-home/in-field Great company culture with great leaders Excellent on-boarding training Benefit offerings

Cons

Not many reps are achieving quota. Less than 30% in Region are hitting quota

4.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people always willing to help, great culture

Cons

Hard to learn the hcm world I think

2.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits and 401k

Cons

The entire sales organization is designed to have reps and departments competing against each other for sales rather than with actual competitors. Leadership makes decisions that negatively impact both the client and the employee experience then blames the front end workers for how poorly their plans are implemented.

Viewing 352 - 354 of 3,874 Reviews

Glassdoor has 6,166 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.