Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Uncapped commission + lower ramp up quotas for new reps

Cons

Service is unresponsive. Changes in upper management has negatively changed the culture with no clear direction.

1.0
May 27, 2025

The worst

Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to move around within the company.

Cons

The senior leadership is one of the worst I’ve seen.

5.0
May 26, 2025

Great work

Recommend
CEO approval
Business Outlook

Pros

- Good salary - Good culture - Flexible

Cons

- nothing really, all good

Viewing 355 - 357 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.