Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      48% would recommend to a friend

      (3,873 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      2.0
      Nov 7, 2013

      Not mNean playerssufforNot team players

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Base Salary is decent and good benefits.

      Cons

      Management doesn't care about their employees. It is all about them getting their numbers so they can win the yearly trip. Monthly quotas are not based on territory - same nationwide. There are long time sales reps that get most of the business even if it is not in their territory - taking from others so hard for new reps. to make commissions and build their business.

      2.0
      Nov 5, 2013

      My experience at Paychex

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great initial training program, great way to get your foot in the payroll industry, relaxed management. no micromanagement. Variety of clients were fun to interact with and assist on a daily basis. You get to learn about all types of industries and how they do payroll, from restaurants, to factories, to hospitals, to government entities.

      Cons

      Supervisors don't know the job as well as they should. You are expected to be a tax advisor, legal advisor, HR advisor, IT advisor, and general grunt worker for the clients with zero extra compensation for the amount or quality of work that you perform. This is a great job for a lazy "just make it through the day" type employee. Anyone who goes above and beyond on a regular basis should look for satisfaction elswhere. It was hard to find a "win" on a daily basis or feel that you were making an important impact.

      3.0
      Oct 24, 2013

      Solid company, lacked advancement opportunities

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      A fortune 500 company, it was very satisying going to work everyday knowing I had job security, never having to worry about layoffs, etc. Very professional environment, and I was very proud to tell others you work for a rock solid company.

      Cons

      Unbalanced work loads at times, the harder you worked, the more you get. Pay was frustrating when tied into your work load. Lower level management is very corporate driven, employees seem to fall between the cracks and lack recognition and I never had a feeling of fulfillment. Job "promotions" turn out to be lateral moves, and pay never seems to catch up with you unless you're with the company for a long time.

      Viewing 3580 - 3582 of 3,873 Reviews
      Related searches: Paychex jobs | Paychex salaries | Paychex benefits | Paychex interviews | Paychex conversations
      ReviewsPaychex reviews

      Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.