Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Nov 18, 2013
Recommend
CEO approval
Business Outlook

Pros

I love working at Paychex because once you are up and running you make your own schedule and run your business. It is definitely a what have you done for me lately type job but the office environment is very open and upper management is generally available to any issues you may have. I also enjoy it because after 1 year at this job you look back and have learned a ton. It is a great place to launch your career in sales.

Cons

The only issue is that sometimes it seems too much of a "what have you done lately". Often times struggling reps will have to crawl out of their rut alone. Also there is little information about where to send issues that clients may be having.

2.0
Nov 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Base Salary is decent and good benefits.

Cons

Management doesn't care about their employees. It is all about them getting their numbers so they can win the yearly trip. Monthly quotas are not based on territory - same nationwide. There are long time sales reps that get most of the business even if it is not in their territory - taking from others so hard for new reps. to make commissions and build their business.

4.0
Oct 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Working with new technologies Lots of varied projects Great opportunities for advancement Some of the IT leadership is talented and forward-thinking

Cons

IT is under tremendous pressure to deliver in a fast paced environment Easy to get burned out; work/life balance suffers

Viewing 3601 - 3603 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.