Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Oct 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Quality People Excellent Benefits Flexible Hours / Flex Schedule Top Notch Training - As long as you have a Customer Service background Paychex will teach you everything you need to know about payroll. I was lucky - during my employment there were 2 branch managers - both of which are quality people and the management team were also top notch.

Cons

Sometimes can be a little overwhelming -- clients tend to 'pass the buck' when their payroll isn't correct. Too many meetings - there are times when the best thing for the Payroll Specialists is to let them do their jobs - too many meetings can sometimes put the specialists behind and then they are forced to play catch up the entire morning/day. Extremely stressful - it's not like your ordering a pizza and instead of extra cheese you get pepperoni - you are working with peoples money - many of which are small mom and pop businesses and they cannot afford any mistakes.

3.0
Sep 18, 2013

Paychex Sales Rep

Recommend
CEO approval
Business Outlook

Pros

Training, pay, job satisfaction, benefits are a huge plus as well. The training in rochester is top notch and the perks of doing well in your position are well worth it.

Cons

Salesforce.com busy work. Management doesn't always have a background in Payroll. It can be frustrating from a training standpoint. Meetings with no added value.

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Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.