Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Nov 29, 2012
Recommend
CEO approval
Business Outlook

Pros

-You will learn a ton by meeting with hundreds and even thousands of small biz owners over your first few years. -Money was much better than where I came from so that was a huge plus at first. -Work life balance is great, meaning once you realize you will never get fired, you pretty much start working 10-15 hours a week. -Company does a good job with payroll product (for the most part), so your not too embarresed about having Paychex and your name on the same card. -Most of the reps are young and fun to work around. Highly competitve environment. -You will learn the basics of hard closing, fast selling, and cramming as much into an 8 hour day as humanly possible (when you work a full 8 hours that is). -Recruiters love Paychex reps. Hard workers who salivate over opportunity to make real money. Further explanation is below.

Cons

-Pay is sooooooo weak its insulting. It takes 90% of the reps about 2 years to fully realize how bad the pay is. Once they realize this, they start working 10-15 hours a week. Their production plumets, and then they move on, usually, to someting a lot better. -Nearly impossible to make $100k plus. Top rep in region might crack 6 figures. A good year in core sales at Paychex is $80k. Even though they give you an expense allowence ($300 tax free every two weeks), it doesn't come close to covering the amount of wear you will put on your car because you will be driving A LOT. As in 30,000+ miles a year a lot. So do not allow them to sell you on the idea that a "grossed up" extra $10,000 (meaning the expense allowance with the 'tax free' factor) to your salary to make it seem as if you make more than you do (like $45,000 to $10,000 = $55,000 base). It's simply not accurate, and its a tactic managers are taught in training to keep reps happy for as long as possible. You will make $36-45k depending on where you live, plus $10-30K in commission. After 2-3 years you are burnt out, tired and ready to leave for more money. -Management is underpaid and overstressed. It is honestly a sad sight. What they do to District Sales Managers is downright unethical. These guys/gals make a few dollars more than sales reps but are constantly threatend to be fired by their bosses if their salesforce numbers aren't higher, their closing %'s are higher, their CPA visits aren't higher, their referral partners aren't happy enough, and of course, if their number is anything shy of 100% of quota. You will see a young fun manager become a grouchy, mean micro-manager inside of a year. No exaggeration. -Outside of payroll, products are not very good and anyone who has touched them (meaning client or CPA), knows that they are awful. Constantly having to clean up the mess from another division to keep a CPA happy so they will keep referring you. However, the time spent dealing with these issues isn't outweighed by the commission from the referrals. So, yes you are losing money. -Very cheap orgainization. Will make you pay for you cell phone and internet. $150 per month.

4.0
Nov 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Stable employment, even for contractors. Pay is comparable with other contract Test Engineer positions in Rochester. Paychex is a growing company and not likely to fold up any time soon.

Cons

Work can be rather boring, and there tends to be a lack of work. You still get a 40 hour week, but the day tends to go slow when there's little to no work to do. Testing environments are either too complex, or there's not enough of them; they tend to be down a lot.

4.0
Nov 27, 2012

Enjoyed Working at Paychex

Recommend
CEO approval
Business Outlook

Pros

Great place to start out a sales career! Stimulating work environment (lots of math), great training, friendly co-workers. Learn the ropes for a couple of years before moving on to a higher caliber, higher paying sales job. Nice resume builder.

Cons

Very metric driven and low base salary. Expect to put 20-40,000 miles per year on your personal vehicle (and pay out of pocket for the privilege). Territories are generally cut back every June so don't get too attached.

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