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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      48% would recommend to a friend

      (3,868 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      4.0
      Jun 10, 2012

      HR Solutions

      Hrs sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training Very simple sales objective Annual goals, broken down into monthly goals. Great management with management to skills vs numbers. Goals are created monthly based on buying cycles. Clients really need the products they are offering. It is a service businesses really benefit from and the local support is amazing. Great employee management/managers. Easy to attain and over achieve if you do you daily tasks.

      Cons

      Processes sometimes create problems for clients on boarding. DIfficult to get ahead once you get behind. This job is a very strategic sale and is an emotional sale/fear of the unknown. Travel for training and offsite events expected to happen off business hours. (In addition to your normal work week.) 3rd tier training they require you double bunk with someone from your 2nd tier training class.

      2.0
      May 25, 2012

      The expendable Human Resources Gereralist role.

      Human resources generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule from time to time. There is also a pretty thorough training proccess. There aren't very many more perks to be honest.

      Cons

      Heavy Client Load (91 clients)... Over-worked and Under paid. No real advancement opportunities. High turnover rate. Its hard to help clients at a "top service" level because the client load is so heavy. You spend most of your time putting out fires. Also the communication between other service departments under the paychex umbrella is quite poor. The HR Generalist is left to pick up the pieces with decision makers and business owners who are often dissatisfied with the service.

      3.0
      May 23, 2012

      Its Ok

      Senior payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule with a lighter work load towards the end of the week

      Cons

      A LOT of work and responsibilities with very little pay. I have to train accountants regulary on how to process payroll...accountants make about 50% - 100% more than a Specialist

      Viewing 3688 - 3690 of 3,868 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.