Paychex reviews

3.1

48% would recommend to a friend

(3,871 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Mar 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Great for developing industry knowledge, skills and experience; great training program. Good Benefits "Team" atmosphere within local branches Great online knowledge base resources

Cons

Pay increases as you complete "levels" of your position, but then you quickly hit a wall. While local branch management may be great, senior management at HQ are totally not in tune with real issues of employees. Either that or they simply ignore them. Paychex is a MACHINE. In the end, all they care about are numbers, numbers, numbers. Since HQ limits the pay increase an employee might receive, good productive employees are usually "rewarded" with a small annual increase in pay, but a large increase of extra work to make up for under-performing employees. The limit HQ places on annual increases usually results in star employees receiving just an additional 1% increase more than the employees they are picking up the slack for. Career advancement outside of your local branch is hard. Usually depends on who you know. Company doesn't look within their own organization for home-grown talent as much as it should.

5.0
Mar 17, 2011
Recommend
CEO approval
Business Outlook

Pros

The company provides great pay. Also, awesome training in new york for 2 weeks. The company invests alot into new employees.

Cons

Management stresses unrealistic quotas. Most people under perform but the commissions are still great regardless. Not for the weak of heart.

Viewing 3742 - 3744 of 3,871 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.