Paychex reviews

3.1

49% would recommend to a friend

(3,857 total reviews)
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John Gibson

49% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,857 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jul 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Paychex is a place where you can grow quickly from entry level to a payroll professional. The training is outstanding - within your first couple of months you are sent for 2 weeks to the corporate training center in Rochester, New York. All expenses paid plus per diem allowance. They really invest in their employees from day one. The opportunity for growth and promotion is also exceptional, and it really feels like the management are there to help you succeed. Employee retention is key at a company that spends thousands of dollars to get you up to speed from the very beginning.

Cons

Paychex has a very conservative corporate environment and culture. Rules and procedures are very rigid and managers are trained to respond to various situations in a very specific way. Sometimes it can make you feel micromanaged, especially when led by an individual prone to acting that way. On the other hand, at least you know what to expect! The pay seems generous for the first couple of years because raises are constantly coming in as you complete level work and attain Senior status, but pretty soon you may hit a plateau and as you become more tenured you find that the annual merit raises are not enough to even cover the cost of living increase. There are companies out there that will pay more, and as a result our office experienced a very high turnover rate for about a year.

2.0
Jul 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason to work for Paychex is because it is a stable large company. It is currently spending loads of money on technology and will have a large demand for technical individuals for years to come. The company helps pay for tuition and offers 401k, medical, dental and pharmacy benifits.

Cons

The downside to working at paychex is the compensation. There are many opertunities for advancement in IT from support to third level and up. But moving up from within the company does not pay the same as being hired from out side. Advancements to other departments are considered lateral and there is no increase in compensation. This is dictated from upper management. Annual raises don't keep up with inflation. They are said to be based on performance but at best you get a 3% increase. Though 6% is theoretically possible you have to walk on water and tell the future to get that increase.

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Glassdoor has 6,143 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.