Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company, great leadership, really good culture and work life balance

Cons

Changed commission structure. Making harder to make 6 figures because they care about market share Very hard job if you get stuck with a dry territory

5.0
Apr 14, 2025

MMS sales

Recommend
CEO approval
Business Outlook

Pros

good people, good service, and lots of long term clients

Cons

low wages and long hours

1.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were great but the commission structure was awful.

Cons

Training while doing the job was very hard when you barley know how to do it when you first start. Manager wasn’t the best but they have gotten rid of him recently so I hope that has changed for the better. They also put me on a PIP the very first day I got back from workman’s comp.

Viewing 400 - 402 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.