Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, decent work life balance

Cons

Little to no training, incredibly 'flavor of the month' leadership team. During my time there they changed the commission structure multiple times, often during the year and at times when they decided the team was being 'too successful'- they also changed the criteria for their achievers sale event both years during the last month to limit who would be attending

2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility with Work/Home Life and awesome Co-Workers

Cons

Management is so disconnected from the Employees, the support needed from supervisors is becoming nonexistent. Yet we purchased Paycor which is mind blowing considering we can't even handle our platform Flex correctly. Team members in different departments are not being held accountable for their lack of work and lack of communication. Other department supervisors cover up their employees who aren't doing their jobs resulting in other teams having to do their jobs.

Viewing 403 - 405 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.