Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Feb 20, 2022

Lack of diversity! All white!

Recommend
CEO approval
Business Outlook

Pros

My manager was very accommodating; some of my coworkers were always willing to help.

Cons

Micromanage to the fullest. The training is a joke! When you look around there is not a lot people of color. The meetings were absolutely phony; no sense of structure. At the end of the day it’s not for everyone. If you don’t look a certain way or talk a certain way, you will fail!

2.0
Feb 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice office environment - currently work from home.

Cons

They present as relaxed and casual, but the mentality of leadership is buttoned-down and toe the line. If not, even the smallest of mistakes are noted on performance reviews as if to always have something to strike back with. Teams are superficial and robotic with canned fake enthusiasm.

1.0
Feb 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Nice people. Good coworkers and good pay

Cons

They had self-training modules for 3 weeks training that are really difficult and hard to finish in one day. Had us go on the phones without any assistance. Just a chat to chat your questions which can be really difficult to multitask while helping a customer. You’re just kind of thrown to the wolves.

Viewing 400 - 402 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.