Paychex reviews

3.1

49% would recommend to a friend

(3,874 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 12, 2025

Culture went downhill

Recommend
CEO approval
Business Outlook

Pros

None. Used to be a great place to work. Since Gibson took over - horrible

Cons

Too many to list. Used to be grateful to work here. It is now a place that treat people horribly

5.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Leadership from top down is strong because they are approachable, relevant, jump in the trenches with you, and are committed to winning. Compensation plan for sales reps and sales managers is really strong. Work life balance is earned and an important part of our culture at Paychex.

Cons

None that I can think of.

Viewing 406 - 408 of 3,874 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.