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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      49% would recommend to a friend

      (3,876 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      47% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Jun 13, 2008

      Solid company financially but lacking any true leadership or vision (especially in IT)

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stability defines Paychex in Rochester. It's a solid place that never lays people off and most have to work at getting fired. There are always annual raises (albeit small) and benefits are VERY good to good.

      Cons

      Compensation for a position is a joke - and that fact is acknowledged. People are way underpaid for the "privileged" of working at a stable company. It is really a fundamental of the universal risk/reward model. In IT specifically - there is very little real understanding of the technology - and things are slow to change.

      4.0
      May 13, 2008

      Paychex carries great benefits but lacks sufficient compensation.

      Developer iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits package and work-environment. They work hard at providing a well balanced benefits package that covers any possible need. They even have a legal package that you can contribute to and get legal advice.

      Cons

      low salaries, and sales driven company. In general the company compensates their sales reps far better than the rest of the company and it goes downward from their. IT is treated better than the business units, and the branch personell are treated the poorest in terms of compensation.

      2.0
      Jun 30, 2026

      Remote work is a plus, but pay is way low

      Small business payroll representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Literally just being able to work fully remote, but not much else

      Cons

      Pay is ridiculously low for the expected effort and tasks needed to handle client sales and after sales nurturement. About 1/3 of sales team ever hits the monthly quota. You get 13% commissions of deal size which typical deal size is anywhere from $700-$1500, 13% of that is less than $200 gross for huge amount of work load per deal for the client to just end up canceling and commissions gets clawed back.

      Viewing 487 - 489 of 3,876 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.