Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Mar 26, 2026

1st timer

Recommend
CEO approval
Business Outlook

Pros

Starting pay, PTO, work/life balance

Cons

Pay, disorganized people Pay, disorganized, right hand doesn't know what left hand doing

2.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Close Distance Good People Learn a lot of skills

Cons

Stressful High Workload Bad Management

1.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote is the only pro that I can say.

Cons

The organization was disorganized, and the management was poor. The training was confusing and time-consuming, especially considering the recent acquisition with Paycor. No one seemed to have a clear understanding of the situation, and most of the work was done without proper planning.

Viewing 493 - 495 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.