Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 20, 2026

Overworked

Recommend
CEO approval
Business Outlook

Pros

Great coworkers and team atmosphere.

Cons

Not enough employees to do the work. Constantly having to help out other shorthanded teams while your work is building up.

1.0
Feb 3, 2026

Run away fast

Recommend
CEO approval
Business Outlook

Pros

Pros have reduced to almost nothing

Cons

Toxic, biased micromanagement rules with fear and gaslighting

2.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Support from team and direct supervisor, good health insurance and remote work.

Cons

Extremely high client book. Overtime freeze. Unrealistic/arbitrary goals and pressure to be the quarterback for clients products/services. Using PTO negatively impacts yearend review results should you slightly miss a KPI. Constantly changing processes and expectations. Lack of value shown from the top for the critical positive impact we make on our clients.

Viewing 496 - 498 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.