Paychex reviews

3.1

49% would recommend to a friend

(3,877 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jan 29, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Extensive training and fast pace

Cons

Not a lot of inbound leads.

1.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

They pay there employees on time.

Cons

I was with the sales organization for over 9 years. I was a boomerang and worked on different product teams, and in their new channel program. Across all my territories the DSM’s are greed ridden, self obsessed, jealous, ego maniacs!!! There are too many other cons to mention but honestly guaranteed you will not even get past the first one I mentioned as Paychex entire middle sales management is broken. The entire culture comes from middle management as they are all awful and guaranteed to manipulate and burnout any honest person with good intentions. If you’re good, talented, and have a HR network the managers jealousy will be sure to ruin you. If you “hit the ground running “ and exceed or even meet expectations you will be drilled daily for more and on metrics there is NO HOPE. I have seen rookie reps come in and out 100k up in a month only to quit in month 2. Even if you are used to this environment I am telling you it wont work. You will have DAILY quotas and crazy weekly quota asks. If you don’t meet you will get a PIP for 30 days no longer. It used to be a pretty amazing company in the 2010’s now they are too big to fail but to middle management is too stupid to realize and have there boots on your throat each and everyday. Never a break, never a season or temperament of relief. You will be emailed, texted, and called up to 60 touches a day all of it basically threats and manufactured optimism from your manager.

5.0
Jan 27, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Wonderful structure with world class training

Cons

Goals are hard to reach but possible

Viewing 511 - 513 of 3,877 Reviews

Glassdoor has 6,169 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.