Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
May 30, 2025

Channel Sales

Recommend
CEO approval
Business Outlook

Pros

Flexible work-home/in-field Great company culture with great leaders Excellent on-boarding training Benefit offerings

Cons

Not many reps are achieving quota. Less than 30% in Region are hitting quota

2.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits and 401k

Cons

The entire sales organization is designed to have reps and departments competing against each other for sales rather than with actual competitors. Leadership makes decisions that negatively impact both the client and the employee experience then blames the front end workers for how poorly their plans are implemented.

1.0
May 10, 2025

Be very weary

Recommend
CEO approval
Business Outlook

Pros

Was bought out through Paycor laid off immediately

Cons

zero communication was provided, 10 mins after the email announcing acquisition was completed the entire department was laid off with zero warning

Viewing 511 - 513 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.