Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
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John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and commitment to client satisfaction.

Cons

The workload was not sustainable for one person to manage. The job became too stressful and overwhelming.

2.0
Apr 30, 2025

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

The base salary is pretty good

Cons

Gaslighting from leadership, pay structure was different than was promised, my specific manager was widely hated by the team, lots of lies. Most people are unhappy there. Highly suggest you work elsewhere, most reps aren't making good money

3.0
Apr 19, 2025

Just a number

Recommend
CEO approval
Business Outlook

Pros

Great culture and management here

Cons

You are just a number. Multiple layoffs with no respect to tenure.

Viewing 514 - 516 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.