Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work but you really need to grind

Cons

Clients often complain about Customer service

3.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good entry level experience for gaining B2B sales experience and business acumen. Work life balance and autonomy to run your day and business is like no other.

Cons

To be an HR company, ironic that turnover for this role and at the company is very high. Speaking to vets on the team, the Novi, MI position turned over 9 new employees within 18months, and commonly listed the Sales Managers lack in new rep development focus and effectiveness. Pay is widely seen as lower than similar roles among other companies in the industry. Training did not seem to adequately prepare new team members for the role. Quota ramp up jumps from 6k to 50-60K within 90days of completing initial training.

4.0
Jan 14, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Lots of leads and previous no sales to call. Tenured reps that will help you when needed and the name Paychex helps when calling in the field.

Cons

Divisions dont really get along, training has been lacking last few years.

Viewing 535 - 537 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.