Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
avatar

John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, former culture, I don't work there anymore!

Cons

Paychex really doesn't care about the talent they have. They are a 'data-driven' company, which means you're a number. The layoffs and office closures they had at the end of their fiscal year were just so they didn't have to pay bonuses but they paid out more to stockholders this year than in previous ones. John Gibson doesn't care about anything but the numbers, I wouldn't get comfortable.

2.0
Jun 3, 2024

Very disconnected

Recommend
CEO approval
Business Outlook

Pros

Big company with brand awareness in the market

Cons

Operations have not evolved much, causing issues for sellers

3.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

My team and the people are amazing. The new comp plan is great for those at the very top.

Cons

High quotas- hard to take a vacation. Very little work/life balance. Prioritizing shareholder gains over long term growth. Operations and service are a disaster… and they just cut more of them. Technology and new leads are lacking. Training is sub-par and minimal- throwing employees to the wolves. High turnover. Corporate constantly makes decisions that management and salespeople disagree with. Entire departments are struggling which is a major problem for a company that relies on partnership for success.

Viewing 541 - 543 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.