Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Mar 26, 2024

Unethical

Recommend
CEO approval
Business Outlook

Pros

Since COVID, I am able to work from home.

Cons

Unrealistic goals in a low income area. Unethical practices that are covered up and ignored by management as long as sales are made.

2.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The role is fully remote

Cons

Low base salary Complicated commission structure-- they literally use the most complicated Excel sheet to figure out commission (crazy for a corporate company) CRM is not managed well, bad information, disorganized. Lots of politics, you sell a deal and it gets taken away from you by tenured reps. Systems are slow, antiquated and make the job harder than it needs to be, Training was lackluster.

1.0
Feb 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Good onboarding program, kind of

Cons

Bad culture, shady environment, not a customer centric place

Viewing 547 - 549 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.