Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Very good benefits. And excellent training.

Cons

Management has unrealistic expectations. Too much internal competition where people don’t respect anyone. Customer service a huge issue for clients.

5.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Honestly the best company I ever worked for, the culture, the work life balance, teammates who support each other, the PTO plan for most senior roles is amazing, opportunity to collaborate

Cons

The pay is low at Paychex. Which can be a trade-off for get work-life balance and generous PTO, however, the ranges are not up to date with todays cost of living.

2.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

It’s a work from home position.

Cons

Calling same clients over and over, multiple departments calling the same people everyday so when you call they are already annoyed, over saturated with reps so it’s up to you to find new ways to generate revenue because you will receive very few quality leads from the company.

Viewing 550 - 552 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.