Paychex reviews

3.1

49% would recommend to a friend

(3,878 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Dec 27, 2024

Overall

Recommend
CEO approval
Business Outlook

Pros

100% remote; unlimited PTO; truly uncapped commission structure; amazing benefits

Cons

Lack of training. Individual contributors make more than their managers. Thus the best talent never wants to get into leadership, which prevents the development of other reps to be coached to the next level of productivity. Also, ongoing policy changes have created competition internally between divisions instead of creating an environment that promotes sales divisions to work together. Too much focus on DEI. I've seen some amazing talent bypassed because of the focus on demographics or other factors that will NOT help get the job done. By doing so, the "inclusion" mentality always creates exclusion......

Viewing 559 - 561 of 3,878 Reviews

Glassdoor has 6,170 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.