Paychex reviews

3.1

49% would recommend to a friend

(3,860 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,860 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jun 2, 2024

What happened to Paychex?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good health insurance, good training, mostly good peers

Cons

New CEO is terrible. Trying to hide layoffs, moving jobs to India, no more job security. Pay is terrrrrible for the industry.

2.0
Nov 8, 2023

Poor values and micromanagement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO is great, that’s it.

Cons

Started working here about a year and a half ago, I was told this was hybrid, no micromanagement, for salaried employees we have unlimited PTO/sick time, and the culture/values are top tier. Unfortunately after about 1-2 months of being employed here, I found out everything above, that was also mentioned on my interview, was the total opposite and the nightmare just continued. Micromanagement began, I was limited on PTO (black out time started in dec to Feb - no pto allowed). I received zero training on my LOB, and or the duties for my job as a supervisor. I was then told I’m not going to receive training “we” don’t have that here to just do side by sides. They lied to just hire someone externally and get them in quickly. There is a-lot of cliques among supervisors and managers and If you aren’t in them you’re out! In short, I don’t recommend working here.

1.0
Aug 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Absolutely no pro's working here at this company because this place is a horrible place to work at

Cons

Paychex is a racist working environment that has glass ceilings for people of color and doesn't promote people of color

Viewing 55 - 57 of 3,860 Reviews

Glassdoor has 6,146 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.