Paychex reviews

3.1

49% would recommend to a friend

(3,880 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Mar 12, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay was fair and at the time it was fully remote.

Cons

The training, at least while remote, was poorly implemented for new hires, in particular external hires. Training was not for my actual department and was instead for a call department with different day to day responsibilities and restrictions. This meant when training ended we were all figuring out what we learned but didn't actually do and trying to teach ourselves how to do things we didn't learn anything about. We were given "trainers" to help us through the transition but most of them were generally unavailable as they were also actively working the position they're assigned to train someone to do and did not have the time to help us.

3.0
Feb 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Bonuses are available based on salary

Cons

Workload is absolutely awful and unmanagable

Viewing 595 - 597 of 3,880 Reviews

Glassdoor has 6,172 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.