Paychex reviews

3.1

49% would recommend to a friend

(3,882 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Nov 18, 2020
Recommend
CEO approval
Business Outlook

Pros

People you work with, peers and direct supervisors, are great and exceptional at assisting and advocating for you

Cons

Upper management genuinely doesn't seem to care much about their employees, overwork them without allowing for additional overtime

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Paychex Response
5y
Thank you for your feedback. We will ensure it gets to the right team.
4.0
Nov 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, fantastic training, supportive environment

Cons

Lack of racial diversity in upper level leadership (VPs and Directors). Black women are currently the most educated demographic in the country. If you aren't finding qualified people of color to work here, then you aren't doing a good job with either retention or recruitment.

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Paychex Response
5y
Thank you for sharing your feedback with us - it is important to us and we will ensure it is shared.
Viewing 625 - 627 of 3,882 Reviews

Glassdoor has 6,174 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.