Paychex reviews

3.1

48% would recommend to a friend

(1,695 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

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2K reviews

Reviews about "Compensation"

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3.0
Jun 27, 2022

great place to start

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are nice and they always give food.

Cons

The pay isnt great and you are overworked

4.0
Jun 27, 2022
Recommend
CEO approval
Business Outlook

Pros

- wfh, flexible, decent work/life balance, good reputation and products

Cons

pay is k=okay, not amazing, could be better

3.0
Jun 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Partnership is a great aspect of working with Paychex and what has kept me here. Being able to refer your partners who handle other products (and vice versa), with a 30% referral commission, is an effective incentive and helps sales reps to work smarter, not harder. It also allows sales reps to take more of a consultative approach when working with clients.

Cons

Every fiscal year, it seems, Paychex is trying to reinvent the wheel by adopting drastic changes to market segmentation, territory, and commission structure. The commission structure in particular has been the most alarming. This recent fiscal year,of course quotas go up (it was substantial this year) but commission percentage has also decreased. In addition, they raised the benchmark for hitting higher multipliers. That, coupled with the decrease in commission and huge increase in quota, has been a complete shock. Also, veterans have much higher quotas than "rookies" do. Basically, you feel penalized the longer you stick around. Also, the customer service for our clients is atrocious. It has lost me numerous sales from clients who have lost all faith in Paychex.

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