Paychex reviews

3.1

49% would recommend to a friend

(3,860 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,860 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good coworkers, gas incentive

Cons

Corporate BS, lack of any managers knowing what/ how to sell. Hardly any of them have actually SOLD what they are the managers of selling

1.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

There are literally no pros.

Cons

My experience was overshadowed by a supervisor spreading false, inappropriate rumors about my personal life. Despite reporting this to HR, the individual was allowed to remain in their position, creating a hostile environment. It is shocking that a payroll and HR giant struggles so significantly with its own internal HR ethics. If you value a workplace that protects you from character assassination, look elsewhere.

Viewing 70 - 72 of 3,860 Reviews

Glassdoor has 6,146 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.