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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      49% would recommend to a friend

      (3,860 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,860 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Mar 9, 2026

      Hmmmmm….A lot of positive reviews on the same day

      Inside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing I can think of. It seems like everyone in every department dislikes their job and are there until something better comes along.

      Cons

      Everything. The negative reviews are all true. Run.. far away if you have personal values, integrity and value your mental health.

      4.0
      Mar 9, 2026

      Experience at Paychex

      Senior hrbp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to partner closely with a wide variety of client groups and leaders across different organizations • Exposure to complex HR environments and evolving business structures • Collaborative teammates who were supportive and committed to helping clients succeed • Good environment for developing adaptability and problem-solving skills

      Cons

      Due to multiple mergers and acquisitions, many clients operated on different systems and processes, which created inconsistencies across the organization • The technology stack was not always optimized for HR operations; for example, Salesforce functioned more as a workaround than a purpose-built HRIS, which sometimes made reporting, data management, and workflows more complex than necessary

      Viewing 73 - 75 of 3,860 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,146 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.