Paychex reviews

3.1

49% would recommend to a friend

(3,861 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

To be honest a Paycheck

Cons

Just simply PATHETIC, the SDR Leaders in ALLENTOWN are a joke. Really a shame the upper Mgmt doesn’t know what’s really going on!

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Paychex Response
6y
Your feedback matters to us and has been shared with management.
1.0
Jul 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits would be the only one thing that was good.

Cons

Poor management, lack of training, inequality between employees, some got favoritism over others. Not a team environment you are on your own to figure things out, specially being a new employee. Office environment very cold, people all around me and no idea who they were, lack of friendliness between employees. I never felt welcomed since day one. Manager sold me the world to get me hired and afterwards all changed and was told, “ I never said that”!

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Paychex Response
6y
We’re sorry to hear this has been your experience. Please contact glassdoor@paychex.com to set up time for us to discuss further.
1.0
Jun 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Training Good and Kind CEO

Cons

Worse place ever worked . Would Never Recommend. Management all about themselves. Managers and Top salespeople are horrible and backstabbing.

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Paychex Response
6y
We agree that we have a wonderful CEO, and are sorry to hear that your employee experience was less than ideal. We are always looking for ways we can improve; please reach out to us at glassdoor@paychex.com to set up a time to chat.
Viewing 76 - 78 of 3,861 Reviews

Glassdoor has 6,147 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.