Paychex reviews

3.1

48% would recommend to a friend

(3,871 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Generous Time off Work from home temporarily during the pandemic

Cons

Manager knows NOTHING about what account managers do. She’s run the ENTIRE Nashville office into the ground. The office at one point was a dead zone, one employee got involved sans motivated the ENTIRE OFFICE to participate. That particular employee and other qualified starting to try and branch out and were held back and even given FALSE bad employee reviews after speaking out to senior management about the culture at the Nashville office. Nothing was done to address this and as a result SEVERAL good employees left the Nashville office, leaving it a wasteland of under achievers who gripe and complain or go on ‘sick’ leave at every opportunity. Do NOT waster your time with this company. You will be over worked, stressed, underpaid and never appreciated until you walk out of the door permanently.

2.0
Feb 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Culture is great, company cares about its employees and definitely big on internal promotions and development. Coworkers were great and most of leadership was cool. Good benefits.

Cons

Workload is unreasonable. If you are good at your job you end up doing the work of everyone around you too. Favoritism is real. The stats you are expected to adhere to are crazy and most of them are not even based on things that are directly in your control. Good work goes under appreciated, management tends to push off things they feel they are above doing to their best employees. It’s a great job if you have a VERY high tolerance for stress.

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Paychex Response
6y
Thank you for the positive feedback on our culture, growth opportunity and employees. That said, know that all of your feedback is important to us. We have shared your review internally to shed light on your concerns. If you would like to provide any additional feedback, please reach out to us at glassdoor@paychex.com.
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Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.