Paychex reviews

3.1

48% would recommend to a friend

(3,871 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 7, 2020
Recommend
CEO approval
Business Outlook

Pros

I cannot think of one, except for the sales training.

Cons

Zero help from management anytime I had a question. I was spoken to like a dog and was surrounded by blatant unprofessionalism. One guy on the team was extremely close to his superior-he remained 200%+ of quota each month while the rest of us scrounged for scraps. I sent a number of documented unprofessional exchanges to HR and was completely ignored.

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Paychex Response
6y
At Paychex, our values are important to us. We are disappointed to hear that your experiences were not aligned with those values. We'd like to continue the conversation with you so we can address it. Please reach out to us at glassdoor@paychex.com.
5.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Paychex goes above and beyond to keep in touch with their employees and foster a culture that is inclusive, diverse, and committed to personal growth and development. I come to work and I'm surrounded by some of the most amazing, talented people I've ever met. I can't say enough about how much I love it here. I'm #PaychexProud

Cons

I haven't come across any yet. There are rough days, or weeks, like anywhere else. But the people here are great about buckling down and getting it done, and then celebrating the success!

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Paychex Response
6y
We're thrilled to hear you're happy here and appreciate you taking the time to share this feedback with us!
1.0
Jul 24, 2019
Recommend
CEO approval
Business Outlook

Pros

The only pro is the benefits.

Cons

There are too many to list...Paychex has recently undergone some major changes leaving all employees very unhappy. My advice-do not work here! Take a higher paying job with less stress and much more work life balance-you will ultimately be much happier!!!

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Paychex Response
6y
We're glad to see our benefits hit the mark for you. Our employee experience is extremely important to us. We'd like an opportunity to chat with you to see how we can improve. Please email us at glassdoor@paychex.com so we can set up some time to chat.
Viewing 100 - 102 of 3,871 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.